Industrial Benefits
Benefits Complaints
Employment Practices
Responsibility rests with Operators and their contractors for ensuring their employment practices are in keeping with legislative obligations and approved Benefits Plans.
Before making a complaint to the C-NLOPB, complainants who feel that they were denied an opportunity for employment should first discuss their questions and concerns about employment practices directly with the hiring company.
If not satisfied with the response of an Operator or contractor, complaints may be made to the C-NLOPB. Complaints should be timely and specific. Complainants must have been a Newfoundland and Labrador or Canadian resident at the time of the occurrence giving rise to the complaint.
Complainants should consult with a union official or legal counsel for advice on other courses of action or legal processes which may be available to them (e.g., union grievance, court action, human rights complaint, etc.). Complaints involving the employment of a foreign resident may also be directed to Service Canada or Canada Border Services Agency investigative units.
In the case of a complaint involving a layoff or termination of employment, the C-NLOPB would seek to ensure that the employment principles of the legislation were respected. Employee performance is a bona fide reason for dismissal, and the appropriateness of performance/ disciplinary action taken against employees would not be part of the C-NLOPB’s review.
While the C-NLOPB respects the desire for complainants to remain anonymous, it may limit the C-NLOPB’s ability to make meaningful inquiries, if at all, depending on the circumstances.
Procurement Practices
Responsibility rests with Operators and their contractors for ensuring their procurement practices are in keeping with legislative obligations and approved Benefits Plans.
Before making a complaint with the C-NLOPB, complainants who feel that they were denied a full and fair opportunity to bid for a procurement opportunity should first discuss their questions and concerns directly with the procuring company. Bidders who were unsuccessful in a bidding process should request a debriefing from the Operator or contractor. In this regard, the C-NLOPB would expect Operators and contractors to follow the Industry Recommended Practice – Atlantic Canada Offshore Petroleum Industry Supply Chain Management as published by the Canadian Association of Petroleum Producers. If not satisfied with the response, complaints may be made to the C-NLOPB. Complaints should be timely and specific.
The C-NLOPB cannot share confidential commercial information it may receive during its review of a complaint with a complainant.
Complainants should also consult with legal counsel for advice on other courses of action which may be available to them.
While the C-NLOPB respects the desire for complainants to remain anonymous, it may limit the C-NLOPB’s ability to make meaningful inquiries, if at all, depending on the circumstances.