The Safety Department has a process in place to deal with all health and safety related complaints. Any person who has a complaint related to offshore petroleum operations may contact one of the Safety Officers by calling (709) 778-1400, in writing to information@cnlopb.ca or in person.

A Safety Officer will be assigned to assess each complaint, conduct a review of the facts surrounding the complaint, take or recommend action as necessary and will respond to the complainant once the review has been completed. Board staff will not divulge a complainant’s name without their permission unless required by law and will make every effort to maintain a complainant’s confidentiality. Complaints may be submitted anonymously; however, anonymous complaints are more difficult to investigate, as Safety Officers are not able to have an ongoing dialogue with the complainant and will not be able to provide a response to an anonymous complainant once the review has been completed.